Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We aim to ship our order for next day delivery. In some cases however, it could take up to 5 working days if item is out of stock in our London warehouse.

Please email if your shipping address needs to be changed. 

Most orders shipped with RoyalMail can be tracked from their website РIf we ship via DHL, it can be tracked via

We don’t store any credit card details on our system. Payment processing is handled by Paypal or Stripe.¬†

We currently only ship to valid UK addresses. 

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If you need to swap an item

Returns and Exchanges

1. Please return our items as complete as you received them and in the original package. 

2.  Please check all items before signing for them as damaged products accepted could be your responsibility. Please call our support teams if concerned. 

3. Return fees will be covered by buyer.

4. All refunds will be done through Paypal

Please email with details and they will guide you on what to do. 

Please email with details and they will guide you on what to do. 

You can either call our customer service on 0207 112 4964 during UK working hours or email 24/7

Please immediately email our support team 

Yes, please email us before item is shipped. 

Yes you can if option is available. 

Free Next Day Delivery

Shipped Using RoyalMail or ParcelForce

30 Days Money Back Guarantee

Enjoy peace of mind with our 30 Days Money Back

UK Support

If you have problems with the setup, please reach out to our UK support

100% Secure Checkout

PayPal / MasterCard / Visa

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