Common queries answered

Frequently asked Questions

Usually 1-2 working days depending on RoyalMail. 

We are happy to take back the item within 30 days of purchase if it doesn’t work. Buyer will be paying for returns. 

Please email for this. 

Tracking can be done via RoyalMails tracking website or ParcelForce. In some cases, we may ship with DHL and tracking information will be available on their website. 

Please email or call our customer support desk.

Immediately call or support line or email us within 2 hours. 

We only ship to the UK, if you want us to ship outside the UK, please email

Yes, all items are shipped as one package. 

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